By booking with us, you agree to abide by the following terms and conditions, these are effective for new bookings placed after the 6th May 2024.
For bookings placed before the 6th May 2024 please contact us if you would like a copy of the Terms & Conditions.
Please read them carefully before making your reservation.
These terms ensure a smooth and enjoyable experience for all guests.
If you have any questions or concerns, feel free to contact us anytime.
We look forward to welcoming you to the Top Of Wales.
These terms are between you and us.
Arrival Date | the date and time on which your Booking will begin and the Property will be made available to you. |
Balance Due Date | 12 weeks before your Arrival Date. |
Booking | the confirmed reservation of the Property to commence on the Arrival Date and end on the Departure Date. |
Booking Confirmation | the written acceptance from us of the Booking Reservation which may include more information such as details around arrival and departure, directions, House Rules, EV Policy etc. |
Booking Deposit | 30% of the Booking Price required when making your Booking Reservation. |
Booking Price | as set out on our website www.topofwales.com and confirmed in the Booking Confirmation. |
Booking Reservation | your request to book a Property. |
Business Day | a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business. |
Cancellation Fee | a fee of £75 charged in accordance with clause 7.
|
Contact Details | the details found on the Contact Us page of our website www.topofwales.com and which will be set out in all communication between us and you when in written form. |
Departure Date | the date and time on which your Booking will end and you must vacate the Property. |
Electric Vehicle Policy | our policy for electric vehicle charging as made available on our website www.topofwales.com. |
Events Outside of the Parties Control | as defined in clause 9. |
Group | the named individuals attending the Property subject to these Terms. |
House Rules | a separate document provided to you at the time of the Booking Confirmation and therewith forming our contract. |
Permitted Pets | any animal attending the Property (other than assistance animals). |
Property | the property provided for holiday letting purposes, details of which have been made available on the Website and includes the outside spaces belonging to the Property. |
Security Deposit | A temporary hold of £1000 will be automatically placed on your card as a pre-authorization starting 14 days before the Arrival Date and will remain throughout your Booking to cover any potential damages to the Property. This hold will be released from your card within 10 days after your departure date. |
Terms | the terms and conditions on which your Booking is supplied to you (also referred to as Booking Terms), being this agreement and any other documentation referred to in this agreement which constitute our overall contract. |
Website | www.TopofWales.com together with other websites which may be used by us from time to time (eg Llanlliana.com). |
We/our/us | Daniel & Nicola Lamerton, Trading as ‘Top of Wales’ Partnership ‘Lamerton & Holloway’ Llanlliana, Cemaes, Anglesey, LL67 0LN
|
You/your | the individual who makes the Booking Reservation, who must be over the age of 18. |
Number of days before Arrival Date that notification of cancellation is received | Percentage of Booking Price payable by you |
More than 85 days | 30% (the Booking Deposit) |
64 – 84 Days | 50% |
43 – 63 Days | 70% |
22 – 42 Days | 90% |
0 – 21 Days | 100% |
We shall not be liable for any refund if we cancel the contract under 8.3.2.
We will use the personal information you provide to us in accordance with our Privacy Policy as detailed on our website www.topofwales.com.
© Stephens Scown LLP 2024 (licenced to PASC UK).
This document is copyright Stephens Scown LLP and is licenced for use by PASC UK
Once you have placed your booking a 30% deposit is due by either cheque, bank transfer or online card payment.
The balance is due 12 weeks (84 days) before your holiday.
As a Security Deposit a temporary hold of £1000 will be automatically placed on your card as a pre-authorization starting 14 days before the Arrival Date and will remain throughout your Booking to cover any potential damages to the Property. This hold will be released from your card within 10 days after your departure date.
Number of days before Arrival Date that notification of cancellation is received | Percentage of Booking Price payable by you |
More than 85 days | 30% (the Booking Deposit) |
64 – 84 Days | 50% |
43 – 63 Days | 70% |
22 – 42 Days | 90% |
0 – 21 Days | 100% |
With these in mind, let’s make your stay as relaxing and enjoyable as possible!
With these in mind, let’s make your stay as relaxing and enjoyable as possible!
Top of Wales (“we”, “us” or “our”) are committed to protecting and respecting your personal data and privacy.
This privacy policy relates to how we use and collect personal data from you when you book with us as a guest or visitor to our self-catering accommodation (the Property), use our services or access our website. It also relates to our use of any personal information you provide to us by telephone (including SMS or WhatsApp), in written correspondence (including letter and email), through our social media channels and in person.
Please note that:
Whenever you provide personal data, we are legally obliged to use your information in line with all applicable laws concerning the protection of such information; including but not limited to the Data Protection Act 2018 and the General Data Protection Regulation, as it applies to the UK (UK GDPR), described in this policy as the “Data Protection Laws”.
This privacy policy also forms part of our terms of business and is not intended to override them. This policy may be amended or updated from time to time and any revisions will be posted to this page, so please check back regularly.
FAO: Nicola Lamerton Privacy Officer
Llanlliana, Cemaes, Anglesey, LL67 0LN
United Kingdom
Email: [email protected]
Telephone: 07904 906416 and ask to speak to the Privacy Officer.
Please note that we may collect and/or process other personal data from time to time. If we ask you to provide any other personal information not described above, the personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point that you are asked to provide your personal information.
Technical Data from the following parties:
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel all or part of a service you have with us but we will notify you if this is the case at the time.
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
To register you as a guest or visitor of the Property (including any vehicles). | Identity Contact Usage | Performance of a contract with you. Necessary for our legitimate interests (to ensure unauthorised visitors do not attend or occupy the Property). |
To register you as a website account holder and set up your account profile. | Identity Contact Profile | Performance of a contract with you.
|
To provide our self-catering accommodation and connected service(s) (including but not limited to activities) to you and to process related transactions, including: Manage payments, fees and charges Collect and recover money owed to us. | Identity Contact Transaction Usage Marketing and Communications | Performance of a contract with you. Necessary for our legitimate interests (to recover debts due to us). |
To provide you with request special assistance. | Identity Contact Health (Special Category Data limited to what is necessary for the provision of special assistance) | Explicit consent. |
To manage our relationship with you which will include: Notifying you about changes to our terms or privacy policy. Asking you to leave a review or take a survey | Identity Contact Profile Marketing and Communications | Performance of a contract with you Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To keep the Property, our staff, contractors and guests secure. | CCTV Usage | Necessary for our legitimate interests (to keep our Property secure and ensure the wellbeing of staff and guests while at the Property). A copy of our Legitimate Interest Assessment (LIA) in relation to our use of the CCTV system is available on request. |
To record incidents and accidents occurring at the Property. | Identity Contact Usage Health (Special Category Data) | Necessary to comply with a legal obligation (health and safety). Necessary for our legitimate interests (to ensure the Property is fit for use by guests and resolve complaints). We may also use this information to exercise and defend our legal rights and may be required by law to process this information. |
To assess your compliance with our EV Charging Polic]. | Identity Contact Usage
| Necessary to comply with a legal obligation (health and safety). Necessary for our legitimate interests (to ensure fair use of our EV facilities). |
To enable you to partake in a competition or complete a survey. | Identity Contact Profile Usage Marketing and Communications | Performance of a contract with you. Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business). |
To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). | Identity Contact Technical | Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise). Necessary to comply with a legal obligation. |
To measure or understand the effectiveness of the advertising we serve to you. | Identity Contact Profile Usage Marketing and Communications Technical | Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy). |
To use data analytics to improve our website, services, marketing, customer relationships and experiences. | Technical Usage Profile | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy). |
To make suggestions and recommendations to you about services that may be of interest to you. | Identity Contact Technical Usage Profile Marketing and Communications | Necessary for our legitimate interests (to develop our products/services and grow our business).
|
SERVICE PROVIDERS WHO MAY RECEIVE YOUR PERSONAL DATA | LOCATION (e.g within the UK, EEA or outside of the UK/EEA) |
IT Support Services | |
Email Provider | |
Website Provider | |
Secure document disposal service | |
Banks | |
Online payment providers | |
Accountants | |
Insurers | |
Solicitors | |
Software Providers | |
Feedback aggregators and collectors | |
Couriers | |
Marketing Agencies |
If you apply to work for us (directly or indirectly) in any role we may receive data about you from third parties. In addition, we will keep the details of your application and any additional information provided to us by you or others during your application so that we can keep you informed of future opportunities that you may be interested in. If you do not wish for us to keep your details for this reason, please let us know by contacting us using the details provided in this policy.
We keep our privacy policy under regular review. This version was last updated on 1st May 2024.
© Stephens Scown LLP 2024 (licenced to PASC UK).
This document is copyright Stephens Scown LLP and is licenced for use by PASC UK.
TEMPLATE:
Cookie Policy
Version 1.1 (March 2024)
This template is intended to be general information only and should not be interpreted as independent legal advice. The law is subject to change, so while Stephens Scown LLP seeks to ensure the information contained in this template is up to date and accurate, the law can change quickly and no guarantee is made as to its accuracy which means the information should not be relied upon.
Templates should not be viewed as an alternative to legal advice and Stephens Scown LLP does not accept liability for any action taken or not taken as a result of your use of this template.
This template should be used in conjunction with the EXPLANATORY NOTE: COOKIE POLICY document. Use of the template with or without amendments, in accordance with our explanatory note or otherwise, is entirely at your own risk. If you are in any doubt about the contents of this template or wish to made amendments, we recommend you seek legal advice.
CONTACT DETAILSstephens-scown.co.uk | 03454 505558 | [email protected] |
© Stephens Scown LLP 2024 (licenced to PASC UK).
This document is copyright Stephens Scown LLP and is licenced for use by PASC UK.
This policy sets out information about our use of Cookies on our website.
“We”, “us” or “our” means Top Of Wales.
Our registered address is Top Of Wales Office, Llanlliana, Llanbadrig, Cemaes Bay, Anglesey, LL67 0LN
“Website” means Topofwales.com
If you wish to contact us, please click here https://topofwales.com/contact-us-now/
What is a cookie?
A ‘cookie’ is a type of data file that is stored on your device when you visit a website or perform actions while visiting a website. A cookie file contains information that is transferred to your device’s memory which is recalled when you revisit our site, or when you perform certain actions on your device. Where we refer to a cookie in this policy, this incorporates similar tracking technologies.
Necessary Cookies
When you first visit our website, we only use necessary cookies. This means that additional cookies (called “Optional Cookies” in this policy) won’t be used unless you agree to accept/enable all cookies, or select your own cookie preferences.
Optional Cookies
Optional cookies are used for analytical, performance, advanced functionality and advertising purposes. More information is set out in this policy. Optional cookies help us improve our website and we believe accepting all optional cookies provides you with the best user experience.
Cookies can be “First Party”, i.e. set by us, or “Third Party”, i.e. placed on your device by another organisation when you visit our website. Third-party cookies may be placed on your device by an organisation providing a service to us or by our business partners, so that they can advertise products and services to you on our website and elsewhere on the internet. Because of how cookies work, our website cannot access third-party cookies stored from other websites; nor can other organisations access the data in the cookies we use on our website.
Changing your preferences
You can select to accept/enable some or all of the optional cookies either within the settings of your own device or by selecting the option provided on our website.
How long will cookies stay on my device?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies should expire when you stop browsing. Persistent cookies stay on your device until they expire after a set period or are deleted. For each of the cookies used on our website we have set out the duration in the tables below.
The Cookies we use on our website
Necessary Cookies
Necessary Cookies are cookies that are required for the operation of our website. They include, for example, cookies that allow page navigation or enable you to access certain areas of our website. Our website cannot function properly without these cookies. Necessary Cookies can only be disabled by changing your browser preferences but doing so may result in reduced or limited functionality of our website. In some circumstances our website may cease to function as intended if necessary cookies are disabled, deleted or otherwise altered. We do not accept any liability for any loss arising where necessary cookies are disabled, deleted or otherwise altered. We use the following necessary cookies:
Cookie Name | Purpose | Controller | Further Information (including duration of cookie) |
cookie_notice_accepted | Cookie notice acceptance cookie | WordPress | Expires after 1 month. |
wp-settings-1 | This cookie is used to check whether your web browser is set to allow, or reject cookies. | WordPress | Expires after 1 year. |
wp-settings-time-1 | This cookie is used to check whether your web browser is set to allow, or reject cookies. | WordPress | Expires after 1 year. |
wp_lang | Stores wordpress language settings | WordPress | Expires after session |
wordpress_test_cookie | Cookie notice test cookie | WordPress | Expires after session |
Optional Cookies
We and third parties like to use cookies on this website to enhance your user experience, personalise content and advertisements, provide social media features, and analyse the traffic/visitor actions on our website. Optional cookies help us to provide you with the experience we intend to provide when you browse our website and also allow us to improve our website and the service we provide.
We need to obtain your consent to use Optional cookies; this is usually by way of a pop-up notice. As set out in this policy, you can change your preference at any time.
Advanced functionality, Analytics and Performance (Optional)
We use advanced functionality cookies to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
We use analytical/performance cookies to enable us to recognise and count the number of visitors and to see how visitors use our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
We would like to use the following optional advanced functionality, analytics and performance cookies:
Cookie Name | Purpose | Controller | Further Information (including duration of cookie) |
Google Analytics__utma, __utmb, __utmc, __utmz | [This cookie allows us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily] | [Third Party Cookie / Our Cookie] | [For further information, please visit:http://www.google.com/analytics/] |
ar_debug | This cookie is used by Google Ad Services to debug ads. | 1 year | |
__cfduid | Brevo subscription form. The cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. | Cloudflare | Expires after 1 month. |
© Stephens Scown LLP 2024 (licenced to PASC UK).
This document is copyright Stephens Scown LLP and is licenced for use by PASC UK.
CCTV | fixed and domed cameras, smart doorbells, and any other recording equipment designed to capture and record images and audio of individuals and property. |
Data | information which is stored electronically, or in certain paper-based filing systems. In respect of CCTV, this generally means video images with audio. It may also include static pictures such as printed screen shots. |
Data subjects | all living individuals about whom we hold personal information as a result of the operation of our CCTV (or other surveillance systems). |
Personal data | data relating to a living individual who can be identified from that data (or other data in our possession). This will include video images of identifiable individuals. |
Data controllers | the people who, or organisations which, determine the manner in which any personal data is processed. They are responsible for establishing practices and policies to ensure compliance with the law. We are the data controller of all personal data used in our business for our own commercial purposes. |
Data users | those of our employees whose work involves processing personal data. This will include those whose duties are to operate CCTV cameras and other surveillance systems to record, monitor, store, retrieve and delete images. Data users must protect the data they handle in accordance with this policy and our Privacy Policy. |
Data processors | any person or organisation that is not a data user (or other employee of a data controller) that processes data on our behalf and in accordance with our instructions (for example, a supplier which handles data on our behalf). |
Processing | any activity which involves the use of data. It includes obtaining, recording or holding data, or carrying out any operation on the data including organising, amending, retrieving, using, disclosing or destroying it. Processing also includes transferring personal data to third parties. |
Surveillance systems | any devices or systems designed to monitor or record images and/or audio of individuals or information relating to individuals. The term includes CCTV systems as well as any technology that may be introduced in the future such as body worn cameras, unmanned aerial systems, smart doorbells and any other systems that capture information of identifiable individuals or information relating to identifiable individuals. |
This list is not exhaustive and other purposes may be or become relevant.
© Stephens Scown LLP 2024 (licenced to PASC UK).
This document is copyright Stephens Scown LLP and is licenced for use by PASC UK.